Shipping & Payment Info

Delivery & Payment Policy

At Cadet To Cater Floral Boutique & Gift Shop, we are committed to providing high-quality floral arrangements and reliable delivery services. Please review our Delivery and Payment Policy before placing an order.

Payment Policy

All orders must be paid in full at the time of purchase before they are processed, prepared, or scheduled for delivery.

We accept the following forms of payment:

• Credit Cards
• Debit Cards
• Approved online payment methods available through our website

Orders will not be prepared or delivered until payment has been successfully processed.

Cadet To Cater reserves the right to cancel or refuse any order suspected of fraudulent activity or unauthorized payment use. Additional verification may be required for certain transactions.

In the event of a payment dispute or chargeback, Cadet To Cater reserves the right to provide order details, delivery confirmations, tracking records, and this policy as evidence to the financial institution handling the dispute.

Fraudulent chargebacks may be reported to the appropriate payment processors and fraud prevention agencies.

Delivery Areas

Cadet To Cater provides local delivery throughout Boston and surrounding areas. Delivery availability and pricing may vary depending on the distance from our shop.

Delivery fees are calculated during checkout based on the delivery address.

Delivery Times

While we aim to deliver orders as close as possible to the requested time, specific delivery times are not guaranteed.

Delivery schedules may be affected by:

• Traffic conditions
• Weather conditions
• High holiday volume (Valentine’s Day, Mother’s Day, etc.)
• Delivery route scheduling

Same-day delivery orders must be placed before the daily cutoff time.

Recipient Availability

If the recipient is unavailable at the time of delivery, our driver may:

• Leave the arrangement in a safe location near the entrance
• Leave the arrangement with a neighbor, front desk, or building staff
• Attempt to contact the recipient using the provided phone number

Once the order has been delivered to the address provided, the delivery will be considered completed.

Cadet To Cater is not responsible for damage, theft, or weather exposure once the arrangement has been delivered.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery details at the time of purchase.

Cadet To Cater is not responsible for delivery issues caused by:

• Incorrect or incomplete addresses
• Missing apartment or unit numbers
• Incorrect phone numbers
• Inaccessible buildings or gated properties

If a delivery must be attempted again due to incorrect information, an additional delivery fee may apply.

Orders returned to our shop due to incorrect delivery information are not eligible for refunds.

Hospital, Hotel, and Business Deliveries

When delivering to hospitals, hotels, schools, or office buildings, arrangements may be left with front desk staff, reception, or security if required by the facility.

Cadet To Cater is not responsible for the final delivery to the recipient once the order has been accepted by facility staff.

Shipping Orders

For orders shipped through third-party carriers (such as FedEx), tracking confirmation from the carrier will be considered valid proof of delivery.

Cadet To Cater is not responsible for delays caused by the shipping carrier, weather conditions, or other circumstances beyond our control.

Agreement to Policy

By placing an order with Cadet To Cater Floral Boutique & Gift Shop, the customer acknowledges that they have read, understood, and agreed to this Delivery and Payment Policy.

Cadet To Cater Floral Boutique & Gift Shop
1070 Blue Hill Ave
Dorchester, MA 02124
Phone: (857) 346-9487
Website: www.cadettocater.com

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